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Case Study – Blog Posts

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From Calls to Clicks: How First Reliance Modernized Customer Support

Working with Apiture, First Reliance Bank implemented a digital support solution using Glia’s digital support platform and Posh AI’s digital assistant, creating a seamless way for customers to connect anytime, anywhere. This innovative digital solution resulted in around-the-clock support, reduced call volume, and better customer satisfaction. Read more in this case study.

First Reliance Bank’s journey to digital innovation

In 2020, First Reliance decided to reimagine its digital banking offering to give its customers a better, easier-to-use online and mobile banking experience. The bank’s decision to choose Apiture as its digital banking partner was based not only on the modern digital offering, but also on the support the bank received from each member of the Apiture team.

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