Emory Hill is a Senior Product Manager at CSI, with over 15 years of product leadership experience, including more than a decade in digital banking. He drives mobile strategy focused on seamless multi-channel experience and native platform excellence, providing community and regional bank leaders with the strategic framework needed to compete in a digital-first, and increasingly mobile-first, world. He is passionate about reducing friction, aligning technology with strategic growth, financial wellness and building intuitive mobile experiences that strengthen customer relationships and, in turn, support long term growth.
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Mobile banking is the primary way customers engage with your financial institution. Today, 55% of U.S. bank customers now prefer mobile apps to manage their finances, a figure that jumps to nearly two-thirds among Gen Z and millennials. Read our new blog to find out more.
When three in four Americans (78%) prefer mobile banking to in-person banking at a branch, you need more than just an online banking presence to be competitive. Learn how a great mobile app can help you stand out.
Gen Z consumers are generally dissatisfied with their digital banking. Learn strategies to win them over.